You can find plenty of shared web hosting suppliers available, however many of them are resellers who have restricted resources, particularly when it comes to support. One way to distinguish them is the option to get in touch with the company over the telephone. The type of support that you'll get through this particular method of communication varies based on the service provider - some provide you with expert telephone support, while others offer general and customer support only because some issues are more time-consuming and it would be more convenient to be resolved via a trouble ticket, particularly when the issue needs to be escalated. Nonetheless, it is good to find that you could always contact your website hosting provider because there are tons of small-scale matters which can be taken care of without difficulty and in a timely manner through a telephone call, not mentioning that you are able to get more information about the services even before you become a client.

Phone Support in Shared Web Hosting

Since we have live telephone support 14 hrs a day, you can get in touch with us and consult with our customer support representatives to get more info about all Linux shared web hosting that we offer and make sure that our servers meet the system requirements for your sites prior to purchasing anything. For your benefit, we have telephone numbers on 3 different continents so that you can call the one nearer to you - in the United States of America, Great Britain or Australia. If you're already an existing customer, you will be able to give us a call about general and billing matters, and about some technical issues. If the issue is strictly technical or it needs more time to investigate, you'll have to go through our ticketing system, that will enable both you and our tech support crew to monitor the details provided by each side.

Phone Support in Semi-dedicated Hosting

With 14 hours-a-day telephone support, you can be sure that there is always somebody to assist you when you have any queries about the semi-dedicated server packages that we supply. Whether you wish to know more about our packages, you have some billing issue or some general problem, you can give us a call. Although some more complicated matters could require a ticket in order to give time to our technical support crew to analyze, we are able to assist you with lots of technical questions on the phone as well, saving you precious time and efforts. As we have data centers on three continents - in the USA, Great Britain and Australia, we have local phone lines in these countries as well. If you're in a different country, we have a global number where you are able to get in touch with us.