Assistance Channels

  • 1 hour ticket response time

  • A 60–minutes Inquiry Solution Warranty

  • Our team of professionals will do their best to respond to your assistance demands in up to 1 hour. If, however, the situation you have experienced requires some help from the Admin =Team,= we are going to forward the ticket to the technician on duty and will post a note to inform you.

  • Top quality support service

  • Expert Technical Assist Service

  • We will be online for you 7 days a week to offer you useful information and technical support as well as to assist you with any problem that you might stumble upon when monitoring your virtual server. We can easily assist you with all installed in advance packages, plus your Operating System, server administration panel (in accordance with the VPS type) and the Hosting Control Panel produced 100% by us.

  • Intuitive help center

  • A Descriptive Help Section

  • Each part of the Hosting Control Panel that is offered at zero cost with your VPS has a built–in article base. You’ll find a variety of exhaustive how to articles and reviews and a number of step by step video courses that illustrate all the basic site administration responsibilities. You can find them by hitting the Help or Video keys in the top right corner of each Control Panel section.