Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We provide you with a 1–hour answer guarantee with all our Linux shared web hosting packages, which means that each individual advice inquiry you send is going to be reacted to within an hour maximum. Our support team members have been educated to speedily handle any issue and to present you with on time advice on any trouble that you may have.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us any time necessary. Our team of employees will be on–line for you 24x7x365 to react to all of your queries and to remedy any matter that you may have. You can easily send us a support ticket from your Hosting Control Panel or send us an e–mail anytime. Moreover, on working days, you can easily phone us or make use of the live chatting service.

  • Intuitive help center
  • An Intuitive Help Section

  • The Control Panel includes a substantial knowledge base that’s built–into all areas. In each section, you’ll find a Help press button which will load for you a group of step–by–step online classes on how to work with a selected element or complete a specific action. In addition, we have produced course films to help you to get a better idea of the Control Panel’s interface.