A live chat is a real-time way of communication between a web hosting provider's support crew and its customers. It's an efficient way to receive some information about the web hosting services or have some issue resolved because you are talking with a live representative. The benefits of using a real-time chat service instead of calling or opening a ticket are the lower possibility of errors when you exchange data such as usernames or domain names, the quicker response time since the communication is live as well as the fact that you don't have to stay on the chat constantly - you're able to do something else while the agent investigates the issue involved. In addition, you will be able to connect with a live chat room from any computer that's connected to the web, avoiding the telephone charges that you will have to pay in case you are calling to another country.

Live Chat Support in Shared Web Hosting

As part of the support services that we provide for our Linux shared web hosting, we've live chat support which is online every day, even on holidays. You're able to contact us no matter if you already have an account or not, considering that we can help you with all sorts of things, ranging from supplying you with common info about our solutions in case you aren't our customer yet and you're thinking about ordering one of the plans, to assisting you with installing an email account in an e-mail client. Part of the issues are more technical and time-consuming, and you will have to use the ticketing system that is incorporated into our Hepsia website hosting Control Panel, but we can save you precious time and assist you in real time on our live chat for a lot of things.

Live Chat Support in Semi-dedicated Hosting

When you use the live chat support service that we supply with all of our Linux semi-dedicated hosting, you can find the the right answers for any questions you may have or get lots of troubles dealt with rapidly. Our service is online each and every day, therefore you'll be able to get in touch with an agent even on holidays and weekends. In case you are not sure which plan would be better for your sites or if our leading-edge cloud hosting platform matches some system requirements, you may join the live chat prior to purchasing anything. If you are an existing customer, you're able to obtain more information about account settings, billing issues and a variety of common technical issues you may experience, for instance when you can't install an email account in a client on your PC. The live chat will save you a considerable amount of time regardless where you are or when you contact us.