Installation and Troubleshooting
Find out more about the services provided by the Installation & Troubleshooting feature, which comes as standard with our VPS and Dedicated Servers.
Other than having more resources, a very good reason why you could get your own server and use it instead of a shared website hosting plan is that you could install and run a large selection of software. With a shared account, you could use apps, that don't need root access and are not installed server-side, so when you need certain software for your Internet sites, you cannot do the installation on a shared hosting server. This is not so with a server of your own where you'll be able to install whatever you would like. The downside is that you may not have much experience and dealing with your own server is more difficult that managing a shared Internet hosting account in which the company manages most things. This is the reason why we offer an additional service for our hosting server plans called Installation & Troubleshooting and you can take advantage of it any time that you come across any problems with the administration of your server.
Installation and Troubleshooting in VPS Web Hosting
The upgrade can be acquired with all virtual private server solutions which we offer and you could add it either during the signup or at any time after via your billing CP. It includes one hour of custom work on your web server, so our administrators will be able to help you with software installation or setup. They can furthermore troubleshoot any piece of software which you have already installed in the event that it does not work, so you won't have to waste time to determine what is wrong since they can assist you in a very quick and qualified manner. As this is a one-time upgrade, you'll be able to get it only when you need it and if a particular task takes less time, the remaining minutes will be available for the future and will not be reset in the end of the month. This upgrade is beneficial in case you cannot do something by yourself or when you have our Managed Services upgrade, but the 30 minutes of custom work it provides are not enough for a particular task.