1 hour ticket response
Prompt assistance is our highest task and that is the reason why we’ve got a team of capable client support engineers who will be happy to provide a fast reply to any question that you might have. Simply send your technical support ticket from the Hosting Control Panel and we’ll respond back to you within 1 hour in the worst case scenario. As a matter of fact, we strive hard and aim for a twenty–minute response time.
A Topflight Help Desk Service
Each member of our customer care staff has many years of experience in the Linux shared web hosting niche and most of them have been with us for at least 5 years. They all are ready to respond to all your queries in the most efficient way possible.
A User–Friendly Help Center
In the Hosting Control Panel you’ll find an easy–to–browse Help section where you can find quick suggestions on how to use our services. You can find the answers to your questions in our F.A.Q. archive, find more info in the web hosting account management articles or check out the educational video tutorials.